The ourWorld News
Would you like to react to this message? Create an account in a few clicks or log in to continue.

The ourWorld NewsLog in

descriptionCan't log into the Zendesk help site EmptyCan't log into the Zendesk help site

more_horiz
I found a post on the ourWorld Zendesk website and wanted to leave a comment, but I can't log into the website or create an account. I tried to log in using my normal oW account information and I was told the information was incorrect, so I clicked the "get a new password" link and sent a password request to my email address, but when I click the link that was emailed to me it just brings me to the sign in page where I can't log in. When I try to create an account it says that page does not exist. How do I use Zendesk

Last edited by Coyetti on Mon Oct 05, 2020 8:41 pm; edited 1 time in total

descriptionCan't log into the Zendesk help site EmptyRe: Can't log into the Zendesk help site

more_horiz
Access it through ourWorld by hovering over Settings, then click on Help, then ''Go'' under Help Page.

descriptionCan't log into the Zendesk help site EmptyRe: Can't log into the Zendesk help site

more_horiz
The Help/Go button just brings me back to the general ourWorld login page

descriptionCan't log into the Zendesk help site EmptyRe: Can't log into the Zendesk help site

more_horiz
Have you tried relogging/clearing your cache/cookies? I had that issue once but once I relogged it sent me back to Zendesk when I clicked on Go

descriptionCan't log into the Zendesk help site EmptyRe: Can't log into the Zendesk help site

more_horiz
Cleared cache and cookies, refreshed, it still sends me to the login screen

descriptionCan't log into the Zendesk help site EmptyRe: Can't log into the Zendesk help site

more_horiz
I have no idea then
Permissions in this forum:
You cannot reply to topics in this forum