Forum - The ourWorld News
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descriptionPurchasing Gems  EmptyPurchasing Gems

more_horiz
So i made a purchase on ourworld for 1000 gems as it is advertised but i only received 700 of them. i want to figure out why its advertised as 1000 gems when you only get 700 tho cause i feel that this is very unfair to players as it is misleading

descriptionPurchasing Gems  EmptyRe: Purchasing Gems

more_horiz
That hasn't happened to me before... You did purchase on a computer, right?

descriptionPurchasing Gems  EmptyRe: Purchasing Gems

more_horiz
yes i even have screenshots... i also paid for resident subscription but only got 150 gems too so i really don't know what to do.

descriptionPurchasing Gems  EmptyRe: Purchasing Gems

more_horiz
Have you sent a message to support@ourworld.com yet ?
If not, you should.

descriptionPurchasing Gems  EmptyRe: Purchasing Gems

more_horiz
yea i sent an email and got the gems... it seems to be a problem paying with the credit card in my region

descriptionPurchasing Gems  EmptyRe: Purchasing Gems

more_horiz
Great !
I’ll go ahead and mark this as resolved and locked then.
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